Brain Principle No 4 - The Brain craves completeness

I've seen this phenomenon many times when what was expected of someone wasn't carefully spelled out. What I wanted them to do and what they thought I wanted them to do often didn't match.

To show them how easy it was to misunderstand, I held a coin in front of me and told people to describe it. Then I described it from my perspective. Even though we were looking at the same coin, my description ws different from theirs because I was looking at the back and they were looking at the front.

Sometimes we leave too much to the imagination. If you want specific things done in a specific way, you have to be specific and require those under you to tell you what you just told them. If you don't do this, people will come up with 1001 excuses why is wasn't done right or wasn't done on time.

We have to be careful to communicate our thoughtswith completeness. Too often people used what is called the assumption communication. This communication pattern usually relies on the wrong assumption that the other person knows what I am talking about. When I am relaying an idea, I used words to paint a picture in the mind of the listener.

What is dangerous is that the more uncomfortable the topic is, the more we rely on the assumption communication. Unfortunately, the more uncomfortable or sensitive the topic is , the more important clarity and completeness is.